At TCH, we are committed to providing our customers with a fast, efficient, and reliable shipping and delivery service. We understand that timely delivery is crucial to our customers, and we work hard to ensure that all orders are processed and shipped promptly.
We offer several shipping options to meet the needs of our customers. These options include:
- Standard Shipping: Our standard shipping option is available for all orders and is usually delivered within 5-7 business days.
- Express Shipping: Our express shipping option is available for customers who need their orders delivered quickly. This option is usually delivered within 2-3 business days.
- International Shipping: We also offer international shipping for our customers who reside outside the India. Delivery times for international shipping may vary depending on the destination country and customs clearance procedures.
Order Processing Time
All orders are processed and shipped within 24-48 hours of receipt of payment. Orders received on weekends or holidays will be processed on the following business day. Customers will receive a confirmation email with a tracking number once their order has been shipped.
Our shipping rates are based on the weight and destination of the package. Shipping rates for each order will be calculated at checkout. Customers can view their shipping rates before completing their purchase.
We offer free standard shipping on all orders over 500 within the India. This offer is valid for a limited time only and may be subject to change without prior notice.
We guarantee that all orders will be delivered to our customers in good condition. In the rare event that an order is lost or damaged during shipping, we will work with our customers to resolve the issue as quickly as possible.
We currently do not ship to P.O. boxes or APO/FPO addresses. We also do not ship to certain countries due to restrictions on certain products. Customers should contact us before placing an order if they have any questions regarding shipping restrictions.
Returns and Exchanges
If for any reason a customer is not satisfied with their purchase, they may return the product for a full refund or exchange within 15 days of delivery. The product must be in its original condition and packaging. Customers are responsible for the shipping costs associated with returns and exchanges.
If you have any questions or concerns regarding shipping and delivery, please don’t hesitate to contact us. Our customer service team is available to assist you with any inquiries you may have.